very minor work beefs
Mar. 10th, 2005 08:44 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
Dear other library staff,
I am not the token disciplinarian. If you see a patron breaking some fiddlin' rule, please feel free to correct him/her/them yourself. Do not attempt to "sic" me on them. If they won't listen to you, you are either wasting your energy on nonsense ("they're sitting two to a computer!" "he's fiddling with his cell phone!") or aren't being firm enough or even sticking around to get an answer. You have the same authority as I to enforce the rules; don't try to pass the buck.
Dear patrons,
Do not crook your finger at me and motion me to come over to where you are standing, especially when I am waiting on someone else. Likewise, do not follow me around the library when I am assisting someone, and there is obviously someone free to help you at the circulation desk, insisting that I and only I come away and help you instead of what I am busy doing. If I tell you "I am currently busy helping someone else, please go talk to X" do not get offended.
I am not the token disciplinarian. If you see a patron breaking some fiddlin' rule, please feel free to correct him/her/them yourself. Do not attempt to "sic" me on them. If they won't listen to you, you are either wasting your energy on nonsense ("they're sitting two to a computer!" "he's fiddling with his cell phone!") or aren't being firm enough or even sticking around to get an answer. You have the same authority as I to enforce the rules; don't try to pass the buck.
Dear patrons,
Do not crook your finger at me and motion me to come over to where you are standing, especially when I am waiting on someone else. Likewise, do not follow me around the library when I am assisting someone, and there is obviously someone free to help you at the circulation desk, insisting that I and only I come away and help you instead of what I am busy doing. If I tell you "I am currently busy helping someone else, please go talk to X" do not get offended.
no subject
Date: 2005-03-10 02:48 pm (UTC)no subject
Date: 2005-03-10 03:05 pm (UTC)no subject
Date: 2005-03-10 04:08 pm (UTC)Or maybe fake glasses...make it look like you can't see them.
ah well...there is actually probably not much that you can do.
no subject
Date: 2005-03-10 05:02 pm (UTC)I think the solution is to follow other staff's example and stop making eye contact with patrons, or get into the non-human-handling parts of my field.
home made shirts
Date: 2005-03-10 05:34 pm (UTC)Not making eye contact with potential punters is a very good skill to have- as is not smiling at work, ever. It came in very handy as a bar-person when there was some obnoxious turdpipe wanting a drink and you really wanted someone else to deal with them. Its like unlearning all the sensible things you get taught to do at job interviews and on dates (both utterly stupid formal things to have to do anyway).
no subject
Date: 2005-03-10 07:22 pm (UTC)no subject
Date: 2005-03-10 10:28 pm (UTC)no subject
Date: 2005-03-10 10:37 pm (UTC)no subject
Date: 2005-04-13 02:49 am (UTC)